Policy

We look forward to being a part of your next event. Please be informed of our policies and frequently asked questions below.

HOW IT WORKS

All orders include disposable plates, utensils, napkins, and condiments in quantities appropriate to your menu, along with necessary food and beverage equipment. China, linen, and enhanced service options are available for an additional charge.

EXPLANATION OF TIERS

EVERYDAY CATERING (minimum $150) – Our team will set up your selection(s) before the event and return to remove all catered items. Incurs an additional service fee of 5%.

FRESH FORK DROP OFF (minimum $50) – Delivered to one location with disposable accompaniments (including chafers and sternos). Client is responsible for set-up and breakdown. Orders held after 4:00 PM must be Drop-Off unless after-hours labor is added.

FRESH FORK CATERING PICK UP (no order minimum) – Orders are packaged for self-pick-up and available in Building 1 Marketplace, near the Howard County Room (white shelving).

SEASONAL CATERING – A rotating seasonal menu is released quarterly, featuring limited-time offerings. Seasonal selections are available across all service tiers.

💡HELPFUL TIP
When placing your order, be sure to select the delivery method that matches your chosen service tier (e.g., select Fresh Fork Drop-Off when ordering from the Drop-Off menu).

HOURS OF OPERATION
Standard catering hours are Monday–Friday, 7:00 AM–3:00 PM.

Events scheduled outside of these hours, or those requiring additional staffing due to size or complexity, may incur added labor charges. Surcharges are assessed by the Catering Manager.

For all-day meetings or large-scale events requiring ongoing support beyond delivery and pick-up, a dedicated catering attendant can be arranged upon request. Speak to our catering manager to schedule an attendant to make sure your event is a success.

LAST MINUTE ORDERS

A 24-hour notice is requested for all catering orders. For urgent or short notice needs, please contact the catering office directly at 301-550-1034. Accommodation is based on availability. A Rush Order fee of $25 will be applied to all last-minute orders. 

DON'T SEE WHAT YOU ARE LOOKING FOR?

Contact our Catering Manager and we will develop a customized menu that fits your needs.

ADDITIONAL SERVICES

Flowers, decorations, linen, and china service are available upon request and at an additional charge.  

SPECIAL EVENTS

Are you looking to host a seated dinner or cocktail reception? We can plan and execute your event. Set up a meeting with our Catering Manager to go over your ideas!

CANCELLATIONS

Catering orders are made specifically for your meeting, therefore cancellations must be made 24 hours in advance. When this is not possible, please let us know if we can deliver your order to another location or reschedule. Cancellation fees may apply.

EQUIPMENT & SERVICE NOTICE

All catering equipment must be present and accounted for at the time of pick-up. If equipment has been moved, it must be returned to the original event location prior to pick-up.

Any missing equipment will be billed to the event host. Catering equipment is for Eurest Dining Services–supported events only and may not be used for outside or non-catered functions.

As part of catered service, disposable utensils, paper goods, and condiments are provided and should remain in the event space after conclusion for return to the catering department.

FREQUENTLY ASKED QUESTIONS